Introduction

Welcome to Casina Doria Pamphili. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our hotel and use our services.

1. Information we collect

1.1 Personal information

  • Name
  • Address
  • Email address
  • Phone number
  • Payment information
  • Identification documents (e.g. passport, identity card)

1.2 Non-personal information

  • Browser type
  • IP address
  • Cookies and tracking technologies
  • Aggregated website usage data

2. How we use your information

2.1 Personal Information

  • To process your reservations and bookings
  • To communicate with you about your stay
  • To provide customer service and support
  • To comply with legal obligations
  • To personalize your experience

2.2 Non-personal information

  • To improve our website and services
  • For marketing and promotional purposes
  • To analyse website traffic and usage patterns

3. How we share your information

3.1 Third-Party Service Providers

We may share your information with third-party service providers who assist us with:


  • Payment processing
  • Marketing and Advertising
  • Hospitality and website maintenance
  • Customer Support

3.2 Legal requirements

We may disclose your information to comply with applicable laws, regulations or legal requests, including:


  • To respond to subpoenas or court orders
  • To protect the rights, property or safety of our hotel, our guests or others
  • To prevent or investigate potential wrongdoing in connection with our services
  • To comply with legal obligations or regulatory requirements

4. Security of Your Information

We implement various security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Cookies and tracking technologies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can set your browser to reject all cookies or notify you when a cookie is sent. However, if you do not accept cookies, you may not be able to use some parts of our website.

6. Your data protection rights

Depending on your location, you may have the following rights regarding your personal data:


  • Right of access – You have the right to request copies of your personal data.
  • Right to rectification – You have the right to ask us to correct any information you believe is inaccurate.
  • Right to erasure – You have the right to request the deletion of your personal data, subject to certain conditions.
  • Right to restriction of processing – You have the right to ask us to restrict the processing of your personal data under certain conditions.
  • Right to object to processing – You have the right to object to the processing of your personal data, subject to certain conditions.

7. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this policy periodically for updates.